Spine designs, builds and operates world-class technology enabled business solutions. We are a service-oriented company built on the principle of technology delivery through adaptability, customer intimacy and teamwork. Our flexible approach enables us to respond to client requirements in a way that best suits their immediate and anticipated circumstances.
IT SolutionsBPO & Call Centre Services
Various services related to, Customer Care, Outbound Sales, Marketing, Lead Generation, Mortgage, Market research and telecom services are the types of projects that can be commissioned and outsourced at our end, have operational experience in mortgage lead generation, outbound telecom sales for all the providers in the UK, USA, Canada, and Australian market.
Voice Related Services
Voice processes are expressed in numbers of cases to be handled by minutes; each case has a semi predictable processing time requirement. Better promotion/transition decisions leads to retention and growth.
Typically, a call center has the ability to handle a considerable volume of calls at the same time, to screen calls and forward those to someone qualified to handle them, and to log calls. Call centers are used by mail-order catalog organizations, telemarketing companies, Customer Support, Computer product help desks, and any large organization that uses the telephone to sell or service products and services.
Non-Voice Related Services
Workload for non-voice processes are expressed in numbers of cases to be handled by month; each case has a predictable processing time requirement and the workload is scalable Workload in each process has a well-defined skill requirement; each resource goes through a ramp-up phase (6-8 months) to attain full productivity levels.
Non-Voice Process supports receipt and management of all paper-based payables documents including sort, batch preparation, scanning, and document storage and retrieval. Theses include Data Capture, Data Entry, Markup and Composition Services in isolation etc.
Corporations seek outsourcing options that will help them to meet their objective of reducing cost, leveraging expertise and reduce time-to-market, thus enabling them to canalize their executive time and capital on core business competencies. With its strong cultural adaptability and financial strength.
Various services related to, Customer Care, Outbound Sales, Marketing, Lead Generation, Mortgage, Market research and telecom services are the types of projects that can be commissioned and outsourced at our end, have operational experience in mortgage lead generation, outbound telecom sales for all the providers in the UK, USA, Canada, and Australian market.
Voice Related Services
Voice processes are expressed in numbers of cases to be handled by minutes; each case has a semi predictable processing time requirement. Better promotion/transition decisions leads to retention and growth.
Typically, a call center has the ability to handle a considerable volume of calls at the same time, to screen calls and forward those to someone qualified to handle them, and to log calls. Call centers are used by mail-order catalog organizations, telemarketing companies, Customer Support, Computer product help desks, and any large organization that uses the telephone to sell or service products and services.
Non-Voice Related Services
Workload for non-voice processes are expressed in numbers of cases to be handled by month; each case has a predictable processing time requirement and the workload is scalable Workload in each process has a well-defined skill requirement; each resource goes through a ramp-up phase (6-8 months) to attain full productivity levels.
Non-Voice Process supports receipt and management of all paper-based payables documents including sort, batch preparation, scanning, and document storage and retrieval. Theses include Data Capture, Data Entry, Markup and Composition Services in isolation etc.
Corporations seek outsourcing options that will help them to meet their objective of reducing cost, leveraging expertise and reduce time-to-market, thus enabling them to canalize their executive time and capital on core business competencies. With its strong cultural adaptability and financial strength.
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©Copyrights. Spine Infotech.2009.All Rights Reserved
About Us
Our Services
Products
Partners
Our clients
Privacy
Contacts
©Copyrights. Spine Infotech.2009.All Rights Reserved